In 2016, IBI launched a new state-of-the-art advanced traveler information system (ATMS) for the 佛罗里达州运输部 (FDOT). The 511年佛罗里达 traveler information system provides real-time traffic information on interstate highways, 收费公路和主要城市公路. Its updates are available to Florida commuters via phone, 网络, 手机应用程序, 或者在推特上关注FL511.
该系统包括一个响应式网站, natural-language interactive voice response (IVR) system, 上门个性化路线, travel times and incident alerts via email or text, iOS和Android手机应用, and third-party (external) data and video services. 系统摄取高质量, 实时道路事故, traffic speed and volume data from 13 traffic management centers located throughout the state, and normalizes that data for clear and consistent messaging via all dissemination channels.
It didn’t take long for the new system to undergo its first major test. 发射后仅36小时, Hurricane Hermine (category 1) made landfall on the western coast of Florida. 使用量显著增加, but the system did not experience any operational issues during or following the storm, 随着系统容量被缩放以匹配使用情况. 后Hermine, mother nature delivered Hurricane Matthew (a category 4) just 30 days after launch. After the initial one-two punch of tropical storms, baseline system usage continued to increase steadily, 与677年,000个网络会话和426个,000 calls during the first four months of operation.
今年秋天, 厄玛飓风, 又是一个四级飓风, 在佛罗里达西南海岸登陆, 将系统使用率推向历史新高, 拥有200万个网络会话和162个,000 calls during a ten-day period encompassing the storm, 不间断地.